Christmas Last Order Dates

These dates are meant as a guide and not guaranteed unless stated. Please be aware that factors beyond our control (such as adverse weather affecting parts of our delivery network) may delay your order. Please note that the last order dates are based on normal conditions, therefore any adverse weather conditions may result in your order arriving after Christmas.

Thursday 7th December

Last order date for large items, major appliances and televisions over 50" for delivery in Scotland and Northern Ireland.

Tuesday 19th December

Last order date for large items, major appliances and televisions over 50" for delivery in the rest of the UK.

Wednesday 20th December

Last order date for all other products ordered online. Orders can be taken over the 'phone until 4:00pm on Wednesday 20th for delivery on Thursday 21st, subject to availability. Express charges may apply.

Courier contact details

For details on items due for delivery via Hughes Trade vans or if you are not sure on how your item is being
delivered then contact your trade branch. Contact details for all our branches can be found here.


(small items and TV's up to 39")
Call: 0845 070 2477
Track your parcel at Example tracking number: 5251111111


(usually microwaves, vacuum cleaners and TV's 40-50". Some TV's up to 60" - check with your branch)
Call: 0800 37 37 37
website Example tracking number: 7611111

Arrow XL

(large appliances and TV's over 50")
Call: 0333 212 1708
Live chat service available on this link: Example tracking number: 8YF400000000A **Any large kitchen appliance delivery please ensure the item is unpacked and checked before you sign for the goods **

Availability Guidline

Please make sure that you take into account the availability of your item when placing your order.

Home delivery available

The item is in stock and available for delivery

Home delivery available

This item is currently not in stock but is available for ordering. We will contact you with an estimated delivery date once we have the information from our suppliers.

Available Soon

The item is on order and is expected into our warehouses soon.

Preorder Now

The item has been confirmed by the supplier, however no delivery date can be confirmed.

Manufacture Home Delivery

Please chose a preferred date and we will do our best to meet this date, the manufacture will confirm the date and time with you directly.

Gift Wrapping

A gift wrapping service is NOT available, however it is possible to deliver your item to an alternative address.


For unwanted gifts we need to be notified by email/phone by 5pm 05/01/2018 Stock needs to be back by 5pm 12/01/2018 Rejection fees may apply

Opening hours

Find your local branch opening hours here. We are also available on live chat Monday - Friday 9am - 5pm Emails are answered Monday - Friday

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