Group Services


Retail Stores

There are forty seven retail shops of various sized across East Anglia and the Midlands, from small high street shops to huge out of town superstores (called Hughes plus) that have huge displays and back up stocks to provide click & collect. All of the company stores provided valuable long term local services, including strong ranges, most items wired for demonstration and prices with internet parity to negate the need to browse now - surf later.

Our retail teams are passionate about their location, passionate and knowledgeable about their products and focused on maintaining strong customer relationships. Further detail on where you can see Hughes retail stores can be found via this link.



Renting electrical products is as popular as ever. Whether a domestic customer requiring peace of mind and zero outlay or a business looking to outsource responsibility while offering modern, healthy units to their customers. Hughes is the second largest renter of electrical products in the country with well in excess of 100,000 items on rental to over 75,000 different customers. A rental business of this scale takes huge investment in product, customer service and resources. Historically customers rented their television, a radio or TV but increasingly kitchen appliances and high technology products such as laptops and iPads are popular.

Business Rental through our trade department, supplying electrical products to trade and business won the contract to provide electrical product rental to the Olympic Games and 2014 Commonwealth games, where thousands of washers, dryers, fridges and televisions were provided as a sound ecologically friendly way of providing the function with minimal waste. Website is a popular and well respected web site offering the wide Hughes product profile securely to online customers in the UK. Over the years the company retail website has won many industry and customer accolades including Which? best web site.

Constantly developed to stay with the leading pack of site providers and run by an enthusiastic team that unlike many websites are on hand via web chat and other methods to talk through suggestions, queries and general help. provides electrical products on behalf of some of the largest and best known retailing brands.


Commercial Laundry & Dishwashing

Hughes Trade Commercial is a specialist division of Hughes, offering commercial laundry, dishwashing and associated services. A main and one of the fasted growing official partners of Miele Professional, considered by many to be the industry's leading brand. Offering sales, rental, dosing and servicing with fully trained gas safe engineers and decades of industry experience. The team offer free no obligation laundry appraisals by two very long serving industry professionals.

Hughes Trade Commercial services are available in the Midlands, Anglia and Kent, further details can be found by this link.


Smart Home

Hughes Smart Home is a technical department that recommends, supplies and professionally installs technical, convergence and smart products such as custom install hidden sound systems, improved Wi-Fi distribution, wall screens, projectors, controllers and any manner of intelligent tech. In fact they live it.

Working in partnership with our retail stores the Hughes Smart Home team are on hand to visit your home or business to provide no obligation recommendations and quotations. They can be contacted via Hughes shops or by this link.


Domestic Servicing

Servicing has been at the core of the company since it was established in 1921. In those days it was tending and rewinding the electric motors of the fishing boats based in Lowestoft but soon things changed to radios, televisions and kitchen appliances. Currently the company has over 100 fully trained engineers and working from five efficient regional workshop hubs, fixing servicing and refurbishing products for customers in all corners of the business.

2015 sees the launch of a newly acquired and refurbished central facility in Thetford with thirty brown goods engineers benches and a wet service area with the capacity of fifty machines, intended to see the company into the 20's.





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