Delivery Information

 

Our company holds £14 - £20 million of brand new stock across the year so almost all orders are satisfied quickly from our huge stocks. It keeps lead times short and our (and your) customers happy.


Although we have over two hundred commercial vehicles buzzing around the UK, we can’t do everything ourselves. We utilise the most suitable external carrier companies to satisfy the need, which on some routes can often work our cheaper than our own trucks, benefiting us both.
 
 
We use various delivery options:
     • Our own Hughes Trade 3.5t vehicles in our busiest delivery areas in South East, London and Kent
     • Our own 100+ Hughes 3.5t vans across the Midlands and East Anglia
     • Our own bulk trunker trucks – including 40ft’s, 18t + drawbars and 7.5t’s
     • Manufacturer direct delivery to your business or nominated site address
     • Third party package and pallet delivery partners for increased national coverage


Hughes Trade is a flexible supply partner with solid resource and is keen to please. Time critical, super quick delivery solutions can often be accommodated with just the true incremental additional cost incurred by the customer.
 
 
Recent delivery examples include:
     • Delivering and installing kitchen appliances for local charities, to customers often requiring more care and assistance to ensure the job goes smoothly
     • UK wide deliveries into care homes, new projects and breakdown requirements
     • Intercepting direct manufacturer bulk delivery on-site to transfer, place and install hundreds of appliances to exact standards
     • Delivery of 1000+ TV’s for use in accommodation blocks and entertainment areas during the Olympics with over half installed into individual rooms by sixteen installers in one day
     • The supply and placement of ovens, hobs and refrigeration into University refurbishment programmes where integration with other suppliers is importance due to time constraints
 

Delivery Charges

Free dropoff delivery on orders over £300 + vat* (except some kitchen appliances), orders below this minimum order value are charges are as follows:

*online orders require a voucher code to be entered in the basket. The voucher code is TRADE-DEL

National Cost
Small Items £5+VAT
Medium Items £5+VAT
Large TV (43"+ under 30kgs)

£7.50+VAT

Largest TV (50"+ over 30kgs) £10+VAT
White Goods Delivery £20+VAT
White Goods Delivery and Install (Wet Install Only) £35+VAT
White Goods Delivery and Removal

£25+VAT

White Goods Delivery Install and Removal (Wet Goods Only)

£40+VAT

Pallet service £35+VAT
 
 
Courier contact details

DPD (small items and TV's up to 39"):
0845 070 2477
Track your parcel at http://www.dpd.co.uk/
Example tracking number: 5251111111

APC (usually microwaves, vacuum cleaners and TV's 40-65"):
0800 37 37 37

Track your parcel at http://www.teamc.co.uk/
Example tracking number: 7611111

Arrow XL (large appliances and TV's over 50"):
0800 0151 509

Live chat service available on this link: http://www.arrowxl.co.uk/contact
Example tracking number: 8YF400000000A

 
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